Incident Response

Get back to business faster with our in-house incident response (IR) services. Our full-service IR team stops attacks and swiftly restores your organization to pre-incident operations.

Kerri Shafer-Page Vice President, Incident Response
Cole Pixley Incident Response Engineer

Respond

22 days

average restoration time

15%

faster than industry average

40+

approved insurance partners

Recover

Recognized in the Market Guide for Digital Forensics and Incident Response Retainer Services

4.7/5 CSAT

from Incident Response customers

Cyber Insurance Incident Response Team of the Year

Emerge

Over 1,000 IR engagements a year

Big or small, we’re here to get your company back up and running faster and better than before. Take their word for it.

Recent Attacks

Incident Type: Ransomware / Data Extortion
Industry: Government, Finance & Insurance, Healthcare, Legal
Countries: United States, Canada, United Kingdom

Containment & Eradication

To reduce the impact of a potential security incident, our team of 24×7 IR experts respond quickly to contain the threat. We swiftly determine the scope of compromise — including identifying the root cause — to minimize damage and reduce the risk of future incidents.

VAST EXPERIENCE CONTAINING

Ransomware & Data Extortion
Business Email Compromise
Data Breach Response

Digital Forensics

We provide the cross-functional expertise required to conduct rapid and thorough digital forensic investigations that include evidence collection and in-depth analysis. Our digital forensics professionals accurately identify the root cause, impact, and scope of cyber incidents that enables effective mitigation and a faster recovery.

Business Restoration

We begin restoration immediately in parallel with the initial investigation to expedite system recovery and reduce downtime. Our in-house experts will help you restore your environment, with support for reimaging of workstations and devices, rebuilding active directory, network hardening, and more.

Threat Actor Negotiation

Our negotiation experts handle cases across all major threat groups, leveraging their experience to reduce ransom demands and speed up recovery, while supporting our digital forensics teams.

70%

of customers do not pay ransom demands

92%

of customers secured reduced ransom demands

Insurance + Legal Approval

Arctic Wolf is a preferred incident response provider for major cyber insurers. Our familiarity with legal processes and policy requirements ensures smooth collaboration with your organization and third parties.

40+

insurance-approved carriers

+77 NPS

from insurance carriers & claims partners

Ongoing Monitoring

Post-incident protection is available with Arctic Wolf Security Operations solutions. Arctic Wolf provides 24x7 monitoring across your environment alongside attack surface hardening measures to ensure your organization feels confident in your security posture, readiness, and long-term resilience.

Additional Resources

2026 Arctic Wolf Threat Report

Discover why three cyber incident types make up 92% of IR cases, how data extortion surged 11x, and expert strategies to detect and stop threats before they escalate. Download Now

Go inside the Arctic Wolf SOC

Our industry-leading SOC prevents incidents and supports our IR team in strengthening remediation and recovery. Learn More